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Ionic not turning on

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‎08-04-2020 09:32 - last edited on ‎08-09-2020 18:19 by Fitbit Moderator

‎08-04-2020 09:32 - last edited on ‎08-09-2020 18:19 by Fitbit Moderator

Well my 2nd Ionic in 2 years has died.  Not even attempting another fitbit.  Moving to Garmin.  Fitibit customer service has not been helpful and will require me to buy my 3rd Ionic which i'm not going to do.  

 

Moderator Edit: Removed content - Promoting

Moderator Edit: Clarified subject

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‎08-09-2020 18:18

‎08-09-2020 18:18

Hi @ChrisN4, welcome to the Community Forums!

 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need.

 

Let me know if you need anything else.

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