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Ionic not updating

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‎12-31-2019 07:34 - last edited on ‎01-01-2020 09:15 by Fitbit Moderator

‎12-31-2019 07:34 - last edited on ‎01-01-2020 09:15 by Fitbit Moderator

I at my wits end with setting up the device it's really not happening all I wanna do is get using it it won't complete part three off the update can't use device untill this is done. 😭

So far it's a total waste of money. 

I've tryed 4 diffent wifis 6 different devices. 

 

Moderator edit: Updated subject for clarity 

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‎01-01-2020 09:38 - last edited on ‎10-10-2025 07:41 by Fitbit Moderator

‎01-01-2020 09:38 - last edited on ‎10-10-2025 07:41 by Fitbit Moderator

@Rosie1241 Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

Sorry to hear that you're experiencing this. In this case, I've shared your post with our Support team and they will continue assisting you through email. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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