Ionic not vibrating when receiving text notifications

[72777LEO]

I had my Ionic replaced about a year ago. And since I have had it I have not received a vibration during text. I get them during a call but not text. I need the text function for where I work. 

Moderator Edit: Clarified subject

[RicardoFitbit]

Hi @72777LEO, welcome to the Community Forums!

Thanks for bringing this to our attention and for the details that were shared in your post. To resolve this uncommon situation, please restart your Ionic and then re-setup the notifications feature of your device following the steps that are specified on: How do I get notifications from my phone on my Fitbit device? and let me know if the issue persists.

Keep me posted.

[Dragonknight]

I just chatted with a member of the customer service and they told me that it's a commun issu for the Ionic user and they are working on it. It's a software issu so it should get fix on the next software update. There's nothing you can do until then.

[72777LEO]

I just posted again. The notifications I am learning to deal with. The logo blinking several times a day I am not. 

 

[72777LEO]

Hey there Dragonknight, any word on the text notification vibration issue? It has been quite awhile.