02-04-2020
13:56
- last edited on
02-05-2020
09:12
by
SilviaFitbit
02-04-2020
13:56
- last edited on
02-05-2020
09:12
by
SilviaFitbit
after this update, my preferred watch face (ASK Hi Vis) no longer works correctly. the temperature is no longer updated. .why can't I remove the Clock app? The GPS also no longer works accurately in the bicycle mode. Receives bad ones and skips pieces. This problem came after the app exercise update
Moderator edit: Updated subject for clarity
02-05-2020 09:19
02-05-2020 09:19
@JanWever Welcome to the Community. Thanks for the details mentioned.
The clock app can't be removed at this moment. However, if you would like that this could be removed in the future. You may want to post your idea in our Feature Suggestion board, those ideas are reviewed by our team and the status will change based in Fitbit's plans.
Regarding the issue you're experiencing with your clock face, you may want to contact the developer for further assistance, because it's not a Fitbit clock face.
The environmental factors, including tall buildings, dense forest, steep hills, and even thick cloud cover, can interfere with your device’s or phone’s ability to connect to GPS satellites. If the signal is blocked—either because you're underground or due to another reason—GPS won't work. Please restart your watch and track another activity.
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.