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Ionic not working

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‎03-22-2019 05:58

‎03-22-2019 05:58

My ionic stopped working all of a sudden. It won't come on nor charge.

I've tried resetting it, I've cleaned it from very lil dust and I've used my mom charger (she also has an ionic) nothing has helped. This watch is too expensive to be just stop working and I see others have had the same issue. Is there any other trick I can use to fix it? Thanks

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4 REPLIES 4

‎03-23-2019 14:30

‎03-23-2019 14:30

Thank you for reaching out to the Community @Nikki662!

 

Sorry about what happened to your Ionic. We strive for excellent customer service, and customer satisfaction remains our number one goal.  I've checked with our Support Team and apparently they already took your case under their wings. Please keep an eye in your email inbox, you'll get some information about your case.

 

Please let me know if you need anything else! Woman Happy

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Best Answer

‎03-24-2019 05:53

In response to YojanaFitbit

‎03-24-2019 05:53

Yes I got a discount on another ionic.

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0 Votes

‎03-24-2019 06:04

In response to Nikki662

‎03-24-2019 06:04

thats so disappointment !

mine have same issue , wont charge or turn on !!

and the support all they did is telling me your warranty expired 2 months ago and we cant help you !!!!

 

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‎03-24-2019 06:14

In response to SunsetRunner

‎03-24-2019 06:14

It seems alot of Ionics had the same issue at the same time and you're right it's disappointing.

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