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Ionic not working!!!!

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-04-2019 18:51

‎04-04-2019 18:51

Hello,

My Fitbit Ionic stopped working!

I have tried everything mentioned in this blog and nothing has worked!

I put it to charge and it doesn’t turn on I have to press the button to see what’s going on and when I press it, it shows 0%...

 

I need help maybe a replacement? My Fitbit it is still under warranty!

 

Thank you!

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3 REPLIES 3

‎04-05-2019 05:17 - edited ‎04-05-2019 05:18

‎04-05-2019 05:17 - edited ‎04-05-2019 05:18

Nice to see that you're digging into the Forum @Diomy! So glad to have you here. Cat Wink

 

Thanks for checking the information we have on the Community Forums and for trying the suggested steps for this issue. I've requested to our support team to create a case on your behalf. You should soon receive an email from customer support at the email you used to register with the Community Forums. They will be glad to check your options.

 

Please keep me posted! 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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‎04-05-2019 10:36

In response to YojanaFitbit

‎04-05-2019 10:36

Thank you! I will keep you posted!

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‎04-06-2019 11:33

In response to Diomy

‎04-06-2019 11:33

Hi @Diomy! You're welcome. I'm glad to help. Please feel free to come back at any time, we try to take care of all the members of our family. Heart

 

I dont' know if you're familiar with our Discussions board, there is a really good chance for you to like it. In case that you haven't do so, check it out! You might be interested in these topics: Marathon Training or How do you break out of your sedentary lifestyle?

 

Keep stepping around in the Forums! 

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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