help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-26-2020 12:29 - last edited on ‎04-29-2020 11:48 by Fitbit Moderator

‎04-26-2020 12:29 - last edited on ‎04-29-2020 11:48 by Fitbit Moderator

Won’t charge, showed 0 now screen is black. Not plug, charger or cord.  They all work 

 

Moderator edit: Updated subject for clarity 

Best Answer
0 Votes
1 REPLY 1

‎04-29-2020 11:47 - last edited yesterday by Fitbit Moderator

‎04-29-2020 11:47 - last edited yesterday by Fitbit Moderator

@Vickie5678 Welcome to the Community. Sorry for the delayed reply. 

Thanks for letting me know that your Ionic's screen isn't working. I would like you to plug your watch into your charging cable and perform a restart. 

Let me know the outcome.

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


Best Answer
0 Votes