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Ionic tracking steps when not doing anything

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‎04-26-2020 07:25 - last edited on ‎04-29-2020 11:26 by Fitbit Moderator

‎04-26-2020 07:25 - last edited on ‎04-29-2020 11:26 by Fitbit Moderator

My Fitbit ionic infinitely counting my steps when I’m not doing anything.I was wondering if anyone could help

 

Moderator edit: Updated subject for clarity 

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‎04-29-2020 11:33

‎04-29-2020 11:33

@KelseyWest Welcome to the Community. Sorry for the delayed reply. 

 

Thanks for letting me know that your Ionic is counting steps even when you're not walking. I would like you to restart your watch and continue monitoring the step count. 

 

Let me know the outcome. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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