Ionic notifications not working

[leslaw]

aplication ver. 33.1.30

smartwatch ver. 27.33.1.30

test notification ok 👌 work perfect but nothing else, call not work, sms, app notifications. 

what i do:

reinstall app

factory reset on ionic in settings/info

i try on second phone, when i have previus version fitbit Os all work perfect.

send on my lumia950xl

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

@leslaw Welcome to the Community! Thanks for the details mentioned and the troubleshooting tried. 

Please note that your phone or tablet is not on our list of compatible devices. We confirmed that the devices on this list are fully compatible with all features of Fitbit devices and the Fitbit app. While a phone or tablet may not be verified as fully compatible, the Fitbit app may still work with your device. 

We routinely test new devices to ensure full compatibility with Fitbit devices and the Fitbit app, and are constantly working to confirm compatibility with new phone models. Be sure to verify that your phone or tablet meets the minimum operating system requirements. 

If your phone supports Bluetooth 4.0, we provide assistance and troubleshooting steps. Because your phone or tablet is not fully compatible with Fitbit devices, we can't guarantee syncing and other Fitbit features.

As a side note, you may want to update your Ionic's firmware version to 27.68.9.12 or if you have the latest version available, your Ionic will be updated to this version 27.68.9.15.

I'll be around if you need further assistance.