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Ionic only shows Fitbit logo

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‎11-27-2021 08:24 - last edited on ‎11-28-2021 15:41 by Fitbit Moderator

‎11-27-2021 08:24 - last edited on ‎11-28-2021 15:41 by Fitbit Moderator

Screen no longer works. Phone resets when restarted and presents the fitbit logo, no screens display after logo screen.

 

I've seen a few random resets in the past few days

 

Moderator edit: updated subject for clarity

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‎11-28-2021 15:40

‎11-28-2021 15:40

Welcome to the Fitbit Community, @CCALH.

 

I'm sorry to hear about the difficulties you experienced. Thank you for the information provided.

 

If you are having difficulties with your Fitbit Ionic, please perform a restart by following these steps.

 

Whether the instructions shared above don't work, the best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

 

Have a nice day.

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