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Ionic overnight demise

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‎02-06-2018 05:09

‎02-06-2018 05:09

I wore my Ionic to bed to track my sleep data as I presume is intended. I woke up to find the screen not turning on, but heart rate monitor LEDs were still operating. Had to restart the ionic and resync, but lost all of my sleep data and time reset to 00:00 briefly.

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‎02-07-2018 17:05 - last edited on ‎12-18-2025 08:04 by Fitbit Moderator

‎02-07-2018 17:05 - last edited on ‎12-18-2025 08:04 by Fitbit Moderator

@owenhaylock Welcome to the Fitbit Community! That is very strange! Thanks for performing the restart to sort that out.

Did you experienced the same last night? I believe that shouldn't happen again after you did the restart! Usually, that prevents that kind of situations to happen again.

Also, for the sleep data that was lost, I'd recommend manually adding the sleep log. That way, that night won't be lost and you will keep track of your sleep accordingly.

Please keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
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