Ionic-pace not accurate

[Beamish]

I'm an old jogger. I just finished 2.2 miles in 34:02 minutes. My Ionic shows my pace to have been13' 41". I thought that pace was time divided by distance, which would make my pace 15' 27". Why the difference? I WISH my pace were nearly two minutes faster!

Moderator edit: updated subject for clarity

[EdsonFitbit]

Thank you for visiting the Fitbit Community, @Beamish.

Thanks for the information provided.

If this is the first time you experience this situation, please restart your Fitbit Ionic by following these instructions.

Then, please perform another activity by following this guide to see if the issue was resolved.

Hope this helps.

[Beamish]

I restarted the Ionic, as you instructed. Today I tried intervals -- whoa, what a mess! Initially it said I had jogged/walked 17 minutes, but when I went to the info on the phone it said 20'05". It also listed "Active Zone Minutes" as 38 minutes. And, separately, a 14'22" pace, which is closer to the 17 minutes time. Sometimes I think this is just an RNG, or Random Number Generator. 

[EdsonFitbit]

Thanks for your response, @Beamish.

The best way to get help for this problem is to chat with us online or give us a call. Please click here to get connected.

Have a nice day.