04-25-2018 19:19
04-25-2018 19:19
My Ionic is constantly restarting itself. If I touch the back button the screen just shows the FitBit logo, after some time the face screen shows as normal but once it fades out (times out and shuts down the face screen) if I try to "wake" the screen, the FitBit Logo shows and another restart happens.
This has just started today. I received my Ionic as a Christmas Gift and began using it/wearing it regularly on Jan 1, 2018. I remove it to shower, I do not swim with it (actually, I don't swim at all), I clean it per recommendations (after workouts, if band is dirty, etc) - my Ionic does not receive "hard use".
I have tried doing the restart three times in a row as I have found as a suggested solution - it did not help.
Your suggestions/recommendations are welcome. Any help would be appreciated.
12-09-2019 10:48
12-09-2019 10:48
I have this problem but I cannot change the face bcs ake restart every time,please help