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Ionic return

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‎04-05-2018 11:49

‎04-05-2018 11:49

My IONIC had a blank screen. I was asked by Fitbit support to return it and it would be replaced. Support sent me a DHL returns and I returned it using the label. This was 22/03. I have been on the chat with support and they have said they have not received it. I supplied the documentation  showing it had been sent.  They have now not replied to my emails.  What else can I do.  ?

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‎04-05-2018 12:00

‎04-05-2018 12:00

You will have to contact Support again, unfortunately. 

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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