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Ionic's battery not charging

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‎01-28-2020 23:52 - last edited on ‎01-29-2020 09:18 by Fitbit Moderator

‎01-28-2020 23:52 - last edited on ‎01-29-2020 09:18 by Fitbit Moderator

Despite trying to charge using my laptop's USB port or a wall charger, my fitbit isnt charging and stuck at 0%. Anyone can guide what to do please.

 

Obliged !!

 

Moderator edit: Updated subject for clarity 

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‎01-29-2020 09:23

‎01-29-2020 09:23

@UsmanSheikh Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

 

I would like you to try the tips mentioned in this article: Why isn't my Fitbit device's battery charging? 

 

Keep me posted. I'll be around if you have any additional questions. 

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