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Ionic's battery not charging

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‎01-28-2020 23:52 - last edited on ‎01-29-2020 09:18 by Fitbit Moderator

‎01-28-2020 23:52 - last edited on ‎01-29-2020 09:18 by Fitbit Moderator

Despite trying to charge using my laptop's USB port or a wall charger, my fitbit isnt charging and stuck at 0%. Anyone can guide what to do please.

 

Obliged !!

 

Moderator edit: Updated subject for clarity 

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‎01-29-2020 09:23 - last edited on ‎10-08-2025 11:46 by Fitbit Moderator

‎01-29-2020 09:23 - last edited on ‎10-08-2025 11:46 by Fitbit Moderator

@UsmanSheikh Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

I would like you to try the tips mentioned in this article: Why isn't my Fitbit device's battery charging? 

Keep me posted. I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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