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Ionic's button not working and battery short life

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‎02-25-2020 11:26 - last edited on ‎02-26-2020 09:19 by Fitbit Moderator

‎02-25-2020 11:26 - last edited on ‎02-26-2020 09:19 by Fitbit Moderator

 Power button, "LEFT" doesn't operate. This came to light when my FITBIT wasn't holding a charge. Reading the forms I turned off of the features that would drain the battery. I then shut the FB down and thats where I at in the process. Left power button doesn't work. Thanks,,,,, DT

 

Moderator edit: Updated subject for clarity

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‎02-26-2020 09:18

‎02-26-2020 09:18

@DET1143 Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried. 

 

In this case, I've shared your post with our Support team and they will continue assisting you through email. 

 

I'll be around if you have any additional questions. 

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