05-05-2020
12:48
- last edited on
05-06-2020
13:42
by
SilviaFitbit
05-05-2020
12:48
- last edited on
05-06-2020
13:42
by
SilviaFitbit
The face has a message visit the clockface settings on your phone to connect bitmoj via snapchat. I just want the watch back so i can use ut.
Moderator edit: Updated subject for clarity
Best Answer
05-06-2020
13:54
- last edited on
12-10-2025
10:09
by
MarreFitbit
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05-06-2020
13:54
- last edited on
12-10-2025
10:09
by
MarreFitbit
@Debmmm Welcome to the Community. Thanks for letting me know the message you're receiving in your Ionic.
I would like you to make sure you've done this procedure to properly installed the Bitmoji clock face:
After you connect your accounts, your watch downloads a variety of Bitmoji stickers. Keep your phone close to your watch during this process, and make sure the Fitbit app continues to run in the background. If the Snapchat Connection status is stuck at 0%, or you see a message instructing you to make sure your Bitmoji is linked to Snapchat, link your Bitmoji and Snapchat accounts using the instructions in Bitmoji’s help article.
If you change your Bitmoji avatar’s appearance or outfit, update your clock face by tapping Sync Bitmoji in the clock face settings. Your watch downloads a new set of stickers.
I'll be around if you have any additional questions.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer