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Ionic's screen isn't working

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‎12-16-2019 18:48 - last edited on ‎12-17-2019 10:28 by Fitbit Moderator

‎12-16-2019 18:48 - last edited on ‎12-17-2019 10:28 by Fitbit Moderator

My watch is less than 18 months old the screen has completely gone out, I've contacted customer service and they told me that it's out of warranty and they dont repair them so basically just throw it away, is there anything I can do? 

 

Moderator edit: Updated subject for clarity 

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‎12-17-2019 10:27 - last edited on ‎12-03-2024 05:11 by Fitbit Moderator

‎12-17-2019 10:27 - last edited on ‎12-03-2024 05:11 by Fitbit Moderator

@SunsetRunner It's nice to see you on the Community. Thanks for the details mentioned. 

I appreciate that you've contacted our Support team. Each case is reviewed individually and the option provided is based in the Fitbit Warranty. If you have any questions about it, you may want to reply back to the case that you have with our team. 

I'll be around if you have any additional questions. 

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