Ionic's screen showing vertical lines

[edit546]

Purchased an Ionic in August 2018 and loved it.  About six weeks ago vertical lines began appearing on the screen and began showing on more and more of the screen.  The colors began bleeding together and a few days ago the screen went blank.  I would not recommend buying an Ionic, this cost me $300 and failed in 9 months!

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

A warm welcome to the Community @edit546. Thanks for the details mentioned. 

Sorry to hear that you're experiencing this with your watch. I would like you to restart your Ionic and make sure it has fully charge. 

If you're still experiencing this, let me know and I will create a case on your behalf with Support.

I'll be around if you need further assistance. 

[edit546]

I did as you said but still blank. I purchased a Charge 3 instead.

Thanks
--
Lamar

[SilviaFitbit]

Thanks for getting back @edit546. Sorry for the delay reply. 

I'm glad to hear you got a Charge 3. I'm attaching the Product Manual, so you can take a look at it and learn about all its features. 

Catch you later!