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Ionic screen comes off again

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‎03-11-2021 02:23 - last edited on ‎03-12-2021 10:20 by

‎03-11-2021 02:23 - last edited on ‎03-12-2021 10:20 by

Hi There

I am just about to return my second ionic watch to Amazon with the same issue. The screen has come away again and I've only had the second watch for less then a month. Has anyone else had the same issues?. I do like the watch but its not very reliable and now I'm thinking maybe Fitbit is not the watch i need..

 

 

Moderator edit: subject for clarity 

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‎03-12-2021 10:19

‎03-12-2021 10:19

Welcome to the Fitbit Community, @MarkA64.

 

I am sorry to hear about your experience, I understand how you are feeling and appreciate your feedback as it helps us to keep improving. The best way to get help for this problem is to chat with our Support team online or give them a call. Click here to get connected. 

 

See you around.

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