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Ionic screen degradation

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‎07-10-2019 03:59

‎07-10-2019 03:59

My ionic is about 18 months old and all of a sudden the screen has become consistently blurred. The edges of all of the numbers and images on the screen are blurring. Seems to be still recording data correctly, but I suspect it’s just a matter of time before it goes blank. Lot of money spent for only 18 months of good use. Has the company been backing the product or exchanging for these defects?

 

Doug

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‎07-11-2019 11:44

‎07-11-2019 11:44

Welcome back to the Community @Dwalouke. Thanks for the details mentioned. 

 

The option that's provided by our team is based in the Fitbit Warranty. In this case, I've shared your post with our Support team and they've mentioned that you already have a case with them, please continue the communication through email. 

 

I'll be around if you need further assistance. 

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