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Ionic screen stuck on Fitbit logo

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The fitbit logo stock on the screen. I don't know what to do about this.

 

 

 

Moderator edit: subject for clarity 

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Welcome to the Fitbit Community, @Nokzme.

 

Thanks for the details shared in your post. I was able to see that you have already contacted our Support team regarding this, please continue working with them. I know they will be glad to help you out and provide a solution.

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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