My Ionic is very intermittent in tracking steps. I can get up, walk to the kitchen, back through the living room and back to my home office chair and it shows zero steps. Sometimes they will show up a few minutes later and sometimes not at all. I've been on Fitbit chat 3 times, without resolve, although the 2nd chat stated that "Engineering" knows of a lag issue in registering steps, but insist that once it catches up, I'll get credit for every step. I find this not to be true. They had me reset the device but nothing changed. I just walked 100 deliberate steps and it registered 88. I used to have a Charge 2 and had no problems. I'm starting to think this is an expensive device with poor performance. Disappointing.
