Ionic showing a blue screen

[APMeadows]

why is my screen Blue? everything is working on it, blue screen cam e out of nowhere.

Moderator edit: Updated subject for clarity 

[nutmeg3]

My Ionic just did the same thing this morning. I was getting ready and went to check the time and I noticed that it was just a blue screen. It seemed to be communicating with my phone still but nothing is showing on the face of the watch. Tried charging and nothing happens. Tried to reset and nada... Sigh

[SilviaFitbit]

@nutmeg3 Welcome to the Community. Thanks for getting in touch about this. 

I appreciate the troubleshooting tried prior to posting. In this case, I've shared your post with our Support team and someone will reply to you as soon as possible. Keep in mind that due to recent events affecting our operations, we may take a bit longer to get back to you. 

@Shanna372 A warm welcome to the Community. Thanks for the details mentioned. Before creating a case with our Support team, please let me know if you're still experiencing this. 

@Tmpad Thanks for your input. 

Looking forward to hearing back from you. I'll be around if you have any additional questions. 

[mpwilson004]

Is there any fix for this issue, I’m having it now as well, blue pixelated screen, shut it off and on, same result. 

[nutmeg3]

No. Unfortunately, there was not a solution. I ended up replacing it with a
new one.

[SilviaFitbit]

@nutmeg3 Thank you for your input. 

@mpwilson004 Welcome to the Fitbit Community. Thanks for the details mentioned. 

I appreciate the troubleshooting performed prior to posting. I'd like you to confirm a restart has been performed. If you continue experiencing difficulties, get in touch with our Support team, they'll be happy to help. 

Hope this helps.