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Ionic showing data not cleared sync & try again

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‎04-23-2020 11:52 - last edited on ‎04-24-2020 11:04 by Fitbit Moderator

‎04-23-2020 11:52 - last edited on ‎04-24-2020 11:04 by Fitbit Moderator

Dear Team,

 

How to solve my fitbit ionic that show X : data not cleared sinc & try again??

I try to find this information but never solve this matter.. 

Tq

 

Moderator edit: Updated subject for clarity 

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‎04-24-2020 11:09

‎04-24-2020 11:09

@Kumalasari Welcome to the Community. Thanks for letting me know the message you're seeing on your watch. 

 

I appreciate the research done prior to posting. I would like you to follow this troubleshooting: 

 

- Remove your watch from Bluetooth 

- Turn off other Bluetooth connections

- Restart your phone 

- Set up your Ionic as a new device 

 

Let me know the outcome. 

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