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Ionic showing "the med id application isn't installed"

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‎09-28-2020 11:33 - last edited on ‎10-09-2020 17:59 by Fitbit Moderator

‎09-28-2020 11:33 - last edited on ‎10-09-2020 17:59 by Fitbit Moderator

I have started getting an alert on my Ionic "the med id application is not installed.  Please install the med id app from the Fitbit catalog"  The only option is OK.  I don't want the med id app on my ionic.  And the message is not automatically turning off.  I woke up during the night a few days ago with this on, and it looks like it use an inordinate amount of power.  I needed to charge my ionic much sooner than normal. I have not as yet found a way to turn this alert off.

 

Moderator Edit: Clarified subject

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‎09-28-2020 12:17

‎09-28-2020 12:17

Are you using a third-party clock face or app that might be requesting this?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎10-08-2020 14:36

In response to JohnnyRow

‎10-08-2020 14:36

I do have a third party clock face.  I'll try changing that.  Thank you

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