Ionic step count and distance not syncing

[JPotter1995]

Can't able to sync my step and walking distance. 

Moderator edit: subject for clarity 

[LiliyaFitbit]

Welcome to the Fitbit Community, @JPotter1995.

Thanks for the details shared in your post. I recommend confirming if your device is paired to your Fitbit account by doing the following:

1. Open the Fitbit app, tap the Today tab, and tap your profile picture.
2. If you don't see any device paired, tap Set Up a Device.
3. Choose your device and follow the on-screen instructions to continue.

For complete steps to set up your device, see How do I set up my Fitbit device?

Hope this helps!