Ionic steps not counted and no sleep data

[Intruder145]

steps not counted and no sleep data. 

Moderator edit: updated subject for clarity

[theFifth]

There is an ongoing recall for the Ionic. You should not wear it anymore. Just for your information 🙂

[EdsonFitbit]

Hello everybody, thank you for visiting the Fitbit Community.

Currently, there is a voluntary Safety Recall of Fitbit Ionic Smartwatches.

For more information, please visit this thread.

Have a nice day.

[oldionicuser]

Hi thank you I did that. I came to the conclusion Fitbit nerfed the device
on one of the latest updates due to the recall

[EdsonFitbit]

Hello everybody, thank you for visiting the Fitbit Community.

Currently, there is a voluntary Safety Recall of Fitbit Ionic Smartwatches.

For more information, please visit this thread.

I am going to close this thread to keep the Community organized.

Have a nice day.