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Ionic steps not registered

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‎08-07-2019 16:02

‎08-07-2019 16:02

I had my watch on all day and days I only went 70 steps. How do I get that to work again?

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‎08-08-2019 12:04

‎08-08-2019 12:04

A warm welcome to the Community @LorMc. Thanks for the details mentioned. 

 

You may want to restart your watch and check this article about how accurate are Fitbit devices. Also, reply to the following questions: 

 

- Does your Ionic tracked only 70 steps for one day?

- Were you wearing your watch the whole day?

- Is it syncing to your account?

 

Keep me posted. I'll be around if you need further assistance. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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