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Ionic stopped syncing - feedback

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‎06-04-2020 19:36 - last edited on ‎06-05-2020 16:03 by Fitbit Moderator

‎06-04-2020 19:36 - last edited on ‎06-05-2020 16:03 by Fitbit Moderator

My Ionic stopped syncing this week.  This one is a replacement to the original.  Unfortunately it was outside warranty window.  I'm really thinking about switching to a Garmin.   Any thoughts?  Is Garmin watches better quality?  I'm just sick of replacing these watches because they go bad so quick.

 

Moderator Edit: Clarified subject

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‎06-04-2020 21:44 - edited ‎06-04-2020 21:47

‎06-04-2020 21:44 - edited ‎06-04-2020 21:47

I have several and many are beyond 3 years

 

How are you charging it?

See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery

 

Have you ever read the manual? The above is in there.

Ionic Manual  Its at the top of the page

 

If you do go to a new product learn about by reading the manual. You would be surprised as what they are capable of

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Wendy | CA | Moto G6 Android

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‎06-05-2020 08:03

‎06-05-2020 08:03

I have had Alta HR for my wife and I have Ionic for myself.   My wife's wrist bands kept braking to the point when it was costing more in all replaced ones than what the darn thing is worth.  Unfortunatelly, I also bought Ionic last year, because they were advertising you can swim with it only for it to go dead on me first time I swam this season.  So not even 18 months of life.  As far as I am concerned stay away from this junk.  I wish I had.

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‎06-05-2020 11:03

‎06-05-2020 11:03

Thank you for this summary and update. I personally think this is the essence - unfortunately 

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