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Ionic stopped syncing

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‎04-04-2021 14:33 - last edited on ‎04-05-2021 11:15 by

‎04-04-2021 14:33 - last edited on ‎04-05-2021 11:15 by

Ionic stopped syncing since update 2 days ago? Any support please

 

 

Moderator edit: subject for clarity 

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‎04-05-2021 11:14

‎04-05-2021 11:14

Welcome to the Fitbit Community, @JEM1968.

 

Thanks for the details shared in your post. I was able to see that you have already contacted our Support team. I know they will be glad to help you out and provide a solution, please keep an eye on your inbox. Meanwhile, I recommend following the complete troubleshooting steps from this help article: Why won't my Fitbit device sync? 

 

See you around.

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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