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Ionic stopped working - feedback

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‎07-30-2019 16:58 - last edited on ‎07-31-2019 09:57 by Fitbit Moderator

‎07-30-2019 16:58 - last edited on ‎07-31-2019 09:57 by Fitbit Moderator

If this forum is on fitbit, and everyone's ionic is dying it sounds like a manufacture issue. I have had mine only 18 months. At 299$, it should.last longer then 18 months. Does fitbit have any suggestions beside 25% off another device?

 

Moderator edit: Updated subject for clarity 

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‎07-31-2019 10:01

‎07-31-2019 10:01

Welcome to the Community @Mcnutt79. Thanks for taking the time to share the option that our Support team provided you. 

 

Rest assure that each case is reviewed individually and the option provided is based in the Fitbit Warranty. You can always contact our Support team back if you have any questions about the option you were given. 

 

I'll be around if you need further assistance. 

 

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