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Ionic stopped working

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‎07-13-2019 06:09

‎07-13-2019 06:09

Today my ionic decided to stop working. The screen is blank and will not switch on. Last sync recorded at 8:59 am this morning. Anyone else have the same problem and resolved the problem?

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‎07-13-2019 06:29

‎07-13-2019 06:29

Mine has done the same thing. Stopped yesterday during morning walk. Will not restart even though app shows a charge and I left it on charger overnight. Hope you get an answer. 

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‎07-13-2019 09:11

‎07-13-2019 09:11

Everyone’s experiencing that issue. The forums littered with the same experience as you including myself. My solution was to toss the ionic in the garbage after Fitbit told me I could by another one for more than what you can buy one right now. I purchased a new one alright. It rhymes with apple series 4 

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‎07-13-2019 14:31

‎07-13-2019 14:31

Mine just did the same thing. It was working fine an hour ago and now, nothing 

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‎07-15-2019 09:29

In response to Utegirl8675

‎07-15-2019 09:29

I've had my Ionic for 19 months and it's worked reasonably well until today.  I had charged it and shut it down on Saturday night and when I turned it on this morning it's stuck in the boot up loop just intermittently showing the logo and then going black.  None of the reset methods do anything at all.  I've removed it from my Bluetooth and from the Fitbit app to no avail.  Sounds like after doing some reading on this forum many owners are having the same problem.  The Fitbit app did an update and I noted that it put the Starbucks app and Wallet app back on my Ionic (after I had long ago removed them) and that the Timer app showed a question mark.  Something happened and now my device is dead.  Very disappointed.

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