Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
@FaultyWatch Welcome to the Community. Thanks for the details mentioned and the troubleshooting tried.
Sorry to hear you're experiencing this with your watch. I would love to help you and not leave you with this experience, I would like you to provide me with more details about what you're experiencing and I can provide you with the correct troubleshooting. Is your Ionic's display not working? Is your Ionic syncing?
Keep me posted.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Best Answer