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Ionic stopped working

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‎08-12-2020 12:01 - last edited on ‎08-13-2020 13:41 by Fitbit Moderator

‎08-12-2020 12:01 - last edited on ‎08-13-2020 13:41 by Fitbit Moderator

I had been avoiding updating my ionic with the last update since so many people had problems with it killing their watch.  Well it happened to me also, but without the update. I've had it on charge for 2 days and nothing. I'm not impressed. I've spent serious coin on many Fitbit products throughout the years, since the very first product launch. I don't expect a watch of this price to stop working so soon. Complete fail Fitbit. Currently searching options for better products. Anyone have recommendations that are not Fitbit? Anyone want to buy a very lightly used Aria2 scale?  It works perfect.... For now. 

 

Fitbit I cancelled my premium membership too. 

 

Moderator Edit: Clarified subject

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‎08-13-2020 13:40

‎08-13-2020 13:40

@AmandaDris A warm welcome to the Fitbit Community. Thanks for getting in touch about this. 

 

I see where your frustration is coming from, we're sorry to see you go. If you would like to still troubleshoot this, please follow the tips mentioned in this article: Why isn't my Fitbit device's battery charging? 

 

I'll be around if you have any additional questions. 

 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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