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Ionic stops vibrating completely

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I have been having the same issue of my Ionic not vibrating. I use it as my alarm so it is frustrating. My battery is fully charged and still not working. I've also tried shutting it down and turning it back on. 

 

Moderator Edit: Clarified subject

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@sweetiemel79 A warm welcome to the Fitbit Community. Thanks for the troubleshooting tried prior to posting. 

 

I see where your frustration is coming from. Please try the troubleshooting posted in this article

 

Let me know how it goes. 

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