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Ionic stops working in cold weather

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‎02-09-2021 08:59 - last edited on ‎02-09-2021 17:33 by Fitbit Moderator

‎02-09-2021 08:59 - last edited on ‎02-09-2021 17:33 by Fitbit Moderator

I have a ionic purchased in 2018 summer. It works great in mild and warm weather, but suddenly stops (even at 90%) battery when the temperature is below 35F. Anyone else here having this problem? Any solution? Thanks

 

Moderator Edit: Clarified subject

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‎02-09-2021 17:33

‎02-09-2021 17:33

Hi @geomag, welcome to the Community Forums.

 

Thanks for your question. While normally a cool environment is preferable to a warm one when it comes to keeping your electronics up and running, if it gets too cold, certain components can suffer sudden failure. For instance, LCD screens contain fluid and at extreme temperatures can freeze. Any electronics that rely on movement such as motors, disk drives, servo valves etc., can suffer failure from the cold. As the temperature drops, metal contracts making moving parts run under higher load stress which can cause the part to fail.

 

Also, batteries within mobile electronics can all be negatively affected by cold weather. When a battery gets cold it discharges at a more rapid rate. This discharge rate also called “rundown” will gradually lesson the charge potential even when the battery warms up. This will lead to the battery eventually becoming not able to effectively hold a charge at all.

 

Let me know if you have any additional questions.

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‎02-09-2021 17:33

‎02-09-2021 17:33

Hi @geomag, welcome to the Community Forums.

 

Thanks for your question. While normally a cool environment is preferable to a warm one when it comes to keeping your electronics up and running, if it gets too cold, certain components can suffer sudden failure. For instance, LCD screens contain fluid and at extreme temperatures can freeze. Any electronics that rely on movement such as motors, disk drives, servo valves etc., can suffer failure from the cold. As the temperature drops, metal contracts making moving parts run under higher load stress which can cause the part to fail.

 

Also, batteries within mobile electronics can all be negatively affected by cold weather. When a battery gets cold it discharges at a more rapid rate. This discharge rate also called “rundown” will gradually lesson the charge potential even when the battery warms up. This will lead to the battery eventually becoming not able to effectively hold a charge at all.

 

Let me know if you have any additional questions.

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