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Ionic stuck in boot loop, shutdown/reboot does nothing

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‎06-07-2018 12:56 - edited ‎06-07-2018 12:58

‎06-07-2018 12:56 - edited ‎06-07-2018 12:58

So I did a factory reset for my Ionic, and it is stuck on this:

 

https://streamable.com/tlxvy

 

Did a hard shut down, still does it on boot up, I am done, how do I RMA this thing?

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‎06-09-2018 12:44

‎06-09-2018 12:44

You can use the following link for ways to contact Fitbit support. They will be able to discuss your warranty options with you. 

Community Council Member

Nathan | UK

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