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Ionic stuck on bootloop

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‎01-20-2021 12:06 - last edited on ‎01-21-2021 08:29 by

‎01-20-2021 12:06 - last edited on ‎01-21-2021 08:29 by

Hi all,

Although new to community, have had multiple Fitbit devices. My issue is my Ionic is stuck on a bootloop since the last firmware update. Any ideas how to reset or is it 'bricked'? Thanks in advance

 

 

Moderator edit: subject for clarity 

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‎01-21-2021 08:28

‎01-21-2021 08:28

Welcome to the Fitbit Community, @Rsvrr01.

 

Thank you for sharing the details of the issue you’re experiencing. Upon checking with our Support team, I was told that you have already contacted them and that they were able to help you. Thank you for your time and efforts.

 

Have a great day!

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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