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Ionic synchs to my phone but doesn't update computer

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‎01-05-2019 11:47

‎01-05-2019 11:47

Ionic synchs to my phone but doesn't update computer

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‎01-05-2019 12:45

‎01-05-2019 12:45

Hello @DannyBarrs on the phone app, let's tap the photo of the ionic. On the next page you should see the last time the ionic synced. If this looks correct, is recently, let's go to Fitbit.com and see if the data really synced.

Apps it would be helpful to know what type of phone you have? 

 

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‎01-05-2019 12:48 - last edited on ‎01-05-2019 20:32 by Moderator Alum

In response to Rich_Laue

‎01-05-2019 12:48 - last edited on ‎01-05-2019 20:32 by Moderator Alum

I've actually restarted all 3 devices and it has worked. Must have been a
software update?

Thanks for your time in any case!


 

Moderator edit: personal info removed

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