Ionic syncing inconsistently

[Mandrew77]

Good morning, today my ionic lost Bluetooth connection with my iPhone and now my phone can not find my ionic when it searches for Bluetooths... not sure what to do

Moderator edit: Clarified subject 

[Jshmiller]

Still have notification issues after the app updated. Even uninstalled and reinstalled the app, and the ionic. This is getting to be bullsit. We paid a lot of money for something that doesn’t work. I’m about ready to give up and get an Apple Watch. If I can’t get notifications on this thing it’s pointless to have a smart watch.

[MaginB]

Hi there @Mandrew77 and Welcome aboard @Jshmiller! 

Thanks for your patience to this matter and performing these troubleshoots. In order to make sure to exhaust all the possible troubleshoots I recommend checking the Why won't my Fitbit device sync? article, there you can select your mobile device's platform to check the steps that you need to perform. 

In regards of the notifications please take a look at these troubleshoots, many users have solved this type of issues following the steps listed there. 

Let me know how it goes! 

[Jshmiller]

There is a problem either with the app or the firmware. It isn’t a synching problem. I can get it to synch. The problem is getting the notifications pushed to the watch. It works for a little while then stops. Fix the problem!

Sent from my iPhone

[Jshmiller]

Problem Solved!!

I went and got an Apple Watch series 3 yesterday and haven’t missed a notification since. It sucks that waisted $300 on the Ionic. I really wanted to love it after being a faithful customer for so long. Good luck to everyone here, hopefully Fitbit will get around to fixing this horrible firmware for you all.