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Ionic syncing issues

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‎06-28-2021 01:51 - last edited on ‎06-28-2021 05:11 by Fitbit Moderator

‎06-28-2021 01:51 - last edited on ‎06-28-2021 05:11 by Fitbit Moderator

I noticed my Ionic has stopped syncing for about a week. Have tried all the steps listed in this help article. But still not able to resolve my issue.

 

Appreciate your help.

 

Thanks

 

 

Moderator edit: format

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‎06-28-2021 05:11 - last edited on ‎09-10-2025 12:43 by Fitbit Moderator

‎06-28-2021 05:11 - last edited on ‎09-10-2025 12:43 by Fitbit Moderator

@raymondarthurho Welcome to our Fitbit Community. Regarding the syncing issue that your Fitbit Ionic has experienced, I appreciate the time spent trying to get this issue resolved before contacting our forums.

Since the issue persists, the best way to get help for this problem is to chat with us online or give us a call. Click here to get connected and our Support team will be happy to follow up and assist you accordingly.

See you around.

JuanJo | Community Moderator

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