help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic touch doesn't work

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-20-2018 22:23

‎03-20-2018 22:23

My ionic touch screen stop to work, then i update it and still doesn't work, i already restart it like 4 times. 

Best Answer
0 Votes
2 REPLIES 2

‎03-20-2018 23:16

‎03-20-2018 23:16

Get in touch with fitbit support, sounds like you have a defective device. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

Best Answer

‎03-21-2018 02:51

In response to N8teGee

‎03-21-2018 02:51

Strangely, this has just happened to me too. Had the watch for 3 months and suddenly the touch screen has stopped working. I will contact fitbit support as suggested but am curious if this is a common issue? I have tried restarting the device etc but this has not fixed the issue. I will let you know what fitbit support say.

Best Answer
0 Votes