help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic tracked too many steps

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-03-2017 19:28 - last edited on ‎11-08-2017 12:25 by Moderator Alum

‎10-03-2017 19:28 - last edited on ‎11-08-2017 12:25 by Moderator Alum

My Ionic says I walked 60K steps today! I just bought it - whats wrong!!!?

 

Moderator Edit: Updated Subject for Clarity

Best Answer
0 Votes
1 REPLY 1

‎11-08-2017 12:24

‎11-08-2017 12:24

@ShaineH Welcome to the Fitbit family! Are you still experiencing this problem?

 

Did it tracked those steps while it was on your wrist? What were you doing that day? 

 

If it was on a surface with something that was buzzing or vibrating, like a fan for example; that may have tracked those steps. 

 

Keep me posted! Smiley Happy

Santi | Community Moderator, Fitbit

Like my response? Vote for it! Also, accept as solution!
Best Answer