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Ionic vibrating constantly

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‎07-13-2021 21:00 - last edited on ‎07-14-2021 11:05 by

‎07-13-2021 21:00 - last edited on ‎07-14-2021 11:05 by

I went for a swim today and when I was done, my battery was at 0% (when I started, it was around 70%) and then when I went to charge it, it just keeps vibrating. After many attempts at a factory reset, it still keeps vibrating. 

Can anyone here help me with this???

 

 

Moderator edit: subject for clarity 

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‎07-14-2021 11:10 - edited ‎07-14-2021 11:11

‎07-14-2021 11:10 - edited ‎07-14-2021 11:11

It’s good to see you in the community, @Mike_Schiemann.

 

Thanks for the details shared in your post and for already trying to resolve the issue. I understand how you are feeling and recommend restarting your watch by following the steps in this help article: How do I restart my Fitbit device? If the issue persists, I recommend getting in touch with our Support team so they can evaluate your device's behavior and help you with this matter. Click here to get connected with them via chat or phone.

 

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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