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Ionic vibration doesn't work

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‎10-14-2020 02:36 - last edited on ‎10-14-2020 13:03 by Fitbit Moderator

‎10-14-2020 02:36 - last edited on ‎10-14-2020 13:03 by Fitbit Moderator

alarm or any other vibration don't work even after resetting the device. how do I get a live chat ?  

 

Moderator Edit: Clarified subject

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‎10-15-2020 16:23 - last edited on ‎11-04-2024 14:23 by Fitbit Moderator

‎10-15-2020 16:23 - last edited on ‎11-04-2024 14:23 by Fitbit Moderator

@RenanaAviel It's nice to see you in the Fitbit Community. Thank you for getting in touch about this. 

I appreciate the restart tried prior to posting. I noticed you already had a case with our Support team, I've updated your case details and someone will contact you as soon as possible. Keep in mind that due to recent events affecting our operations we may take a bit longer to get back to you. 

I'll be around if you have any additional questions. 

Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.


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