help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ionic will not get off one screen

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-15-2018 16:53

‎02-15-2018 16:53

Ionic is hung up on a timer window. Cannot clear it. What do I do?

Best Answer
0 Votes
3 REPLIES 3

‎02-15-2018 16:56

‎02-15-2018 16:56

Do a Restart.  If at first you don't succeed, try, try again!

Best Answer
0 Votes

‎02-16-2018 11:46

In response to SunsetRunner

‎02-16-2018 11:46

I now am unable to get it charged. I bought a second power cord. At times, I could see a battery outline with 0%. At another time, I had a blue symbol of dots. I have tried two power cables and several power plugs plus my computer usb. All I now see is a blank screen. What do I do?
Best Answer
0 Votes

‎02-16-2018 12:06

In response to joannwoodruff

‎02-16-2018 12:06

joann, I believe it's time to contact Customer Support.

Best Answer
0 Votes