Ionic will not log any data after update

[puprescuer]

No led activity at all. Have restarted, shut down, updated and this does nothing. No steps, heart rate, sleep activity, NOTHING is being calculated. This is my replacement device due to a previous update bricking my prior one and causing it not to charge/turn on. I do not want a discount on another crappy Fitbit device with poor support if you cannot provide a solution to fix my ionic. The next replacement should be on Fitbit!

[SilviaFitbit]

@puprescuer A warm welcome to the Fitbit Community. I appreciate the detailed information shared, I see where your frustration is coming from. 

Thanks for the troubleshooting tried prior to posting. In this case, I've shared your post with our Support team and someone will reply to you as soon as possible. Keep in mind that due to recent events affecting our operations we may take a bit longer to get back to you. 

I'll be around if you have any additional questions.