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Multiple Problems

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‎10-02-2018 06:40

‎10-02-2018 06:40

I have the Ionic...Suddenly it shut off. Several hours later it came back on for no reason whatsoever. It never syncs unless I use my PC and, and from my android S9, I can never access anything like "changing clock faces". It continues trying but always says it can't connect with Ionic". Any suggestions.
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2 REPLIES 2

‎10-03-2018 01:06

‎10-03-2018 01:06

Id suggest you restart it several times

Restart your tracker

If that doesnt fix it try a factory reset (settings app on the watch and scroll down to About).

Let us know how you go 

Community Council Member

Helen | Western Australia

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer

‎08-22-2020 15:28

In response to NellyG

‎08-22-2020 15:28

I tried the factory reset (big mistake), because my "tracker" went dead and there's no way of turning it back on.

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