Ionic will not sync to strava

[Cara1]

I bought the ionic specifically so I could use GPS and record my runs to strava with no hassle! 

That was working fine up until last Tuesday 26th February when it suddenly stopped syncing to strava. 

I have done everything advised and still I have to upload my runs via a tcx file on my computer ☹️. 

[N8teGee]

Hi @Cara1, nice to see you around.

I've found another thread with users describing similar issues to yours, you might like to check it out.

https://community.fitbit.com/t5/Third-Party-Integrations/Strava-integration-stopped-working-in-the-l...

[DawnieF]

Same here!!!!!  Worked on Sun 24th.  Hasn't worked since.  Also have had to revert to export/import. Argh!  Tried fitbit support on Twitter, all they told me was to disconnect and re-connect. Tried that 3 times so far. Still not working.... gggrrrrrrr.

[Cara1]

Hi DawnieF 

Sorry to heat you are having issues with this too. It’s so frustrating as this is the main thing I use the ionic for 😡. 

I have tried disconnecting my accounts and revoking access but I think the issue is when I go through the strava app on my Fitbit and sign in I get a message saying not authorised? Fitbit have told me to contact strava and strava are telling me it is Fitbit I need to contact!! I have only had my ionic a couple of months and now Fitbit aren’t responding to my emails. 

[DawnieF]

On the other thread they are now saying they're looking into it, so 🤞🏻...

https://community.fitbit.com/t5/Third-Party-Integrations/Strava-integration-stopped-working-in-the-l...